Professional Services

Expert strategy, design, installation and configuration services to support your IT transformation

For many organisations, cloud has become the backbone of digital transformation — delivering flexibility, scalability and speed to innovate. But maximising its value isn’t always straightforward. The rapid pace of change, combined with a growing...Contents

About Roc Technologies

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Achieving strategic IT goals requires more than just technology—it demands expertise, guidance, and the right people. Today’s IT teams face increasing pressure to deliver innovative solutions while maintaining operations, often with limited resources and skill sets. Engaging external expertise is not just a matter of filling gaps; it’s about enabling your IT team to drive real transformation.

Roc’s IT Professional Services are designed to deliver precisely that support. Our highly trained, certified and accredited professionals work alongside your team. We offer guidance on strategic planning, technical design, build, configuration, test and project execution services.

Whether you are looking to optimise existing infrastructure, implement new technologies, or manage large-scale transformations, Roc provides the experience and skills to make it happen.

Partnering with Roc, you gain access to specialised knowledge, allowing your IT team to focus on delivering value. We take care of the heavy lifting.

Ideal for you if...

You need specialised expertise to support IT transformations, including access to best practices and vendor resources
Your internal team needs additional capacity or access to specialist skills
You are undertaking complex infrastructure upgrades or migrations
You are looking for strategic guidance to optimise your IT transformation
You need support managing complex or multi-phased initiatives
You want to enhance project delivery without overloading your IT team and achieve results in shortened timescales

Service overview

Consulting and strategy

Our Professional Services team brings deep industry expertise to help you make informed, strategic decisions about your IT environment. We work closely with your team to understand the business challenges and technology needs.

We deliver tailored recommendations to enhance performance, reduce costs and drive digital transformation.

Our consultants are highly-trained, certified, and experienced in a range of industries. Your strategy will be built on a foundation of real-world knowledge and best practices.

Technical design

We combine technical innovation with practical experience to create reliable, scalable solutions that meet your specific requirements. Our technical design teams bring expertise and experience in network architecture, cloud integration, cybersecurity and more.

We leverage the latest technologies to future-proof your IT infrastructure.

With a strong focus on collaboration, our experts work alongside your internal teams to deliver practical, manageable designs that enhance operational efficiency.

Build, test and deployment services

Our Consultants and Engineers provide industry experience and best practice for a range of delivery outcomes. These include physical, virtual and Cloud deployments, onsite or remote.

We will deliver best-practice builds, using robust test strategies to ensure functional and non-functional effectiveness of your systems.

We will deploy scalable teams to deliver migration and cutover activities, one or many site locations, against pre-defined runbooks.

Service overview cont…

Transition into service

The seamless transition of service into service is critical. We ensure that impact to users is minimised and the new service delivers the outcomes expected. Roc will perform a Due Diligence exercise on the existing IT environment.

Roc will also provide you with a Red/Amber/Green (RAG) report on the state and health of your IT service. Roc delivers effective, on budget, on-time project management of the transition process to ensure results and your ROI.

Programme and project management

Delivering IT transformation on time and within budget requires meticulous planning and execution.

Our certified project leads take a structured, transparent approach to managing complex IT projects, coordinating resources and mitigating risks.

Partnering with us, you gain access to specialists who prioritise project success while keeping your strategic objectives in focus.

Service benefits

Access to highly-trained and certified IT professionals
Tailored strategies to align with your business goals
Agreed outcomes to project or programme objectives
Robust technical designs that enhance infrastructure performance
Expert management of complex projects and transformations
Reduce risk through structured methodologies and proven practices

Service options

Networking: Gain expert guidance to design, implement, and optimize network solutions that support your business growth and performance.

Cyber Security: Strengthen your security posture with tailored strategies and hands-on support from industry-certified experts.

Cloud Infrastructure: Seamlessly migrate, optimise and manage your cloud environments with dedicated expertise, ensuring maximum performance and reliability.

Modern Workplace: Explore and implement new technologies, systems and processes that will boost collaboration and productivity across your teams.

Unified Communications: Ensure your team can communicate and work together effectively through people-centred solution design.

Service Transition: Introduce new technologies with minimal disruption to your existing IT environment and business operations.