AI-Powered Networking

Enhance user experience and network performance with AI-powered networks

For many organisations, cloud has become the backbone of digital transformation — delivering flexibility, scalability and speed to innovate. But maximising its value isn’t always straightforward. The rapid pace of change, combined with a growing...Contents

About Roc Technologies

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A high-performing, reliable network is the foundation of any modern organisation. As demands on IT infrastructure grow— remote workforce, more connected devices, always-on services - traditional networks struggle to keep pace. Downtime, performance bottlenecks and security risks can all impact productivity and user experience. This puts pressure on IT teams to resolve issues quickly and efficiently.

AI-powered networking transforms the way networks are managed. It provides realtime visibility, intelligent automation and AI-predictive insights to enhance availability, performance and security. AI ensures consistent high-speed connectivity for users, continuously evaluating network health and highlighting issues for a fast resolution. IT teams gain the ability to identify and address issues proactively, reduce administrative overhead, and accelerate troubleshooting, freeing up time to focus on strategic initiatives.

With Roc’s AI-powered networking solutions, organisations benefit from a smarter, more adaptive network that supports evolving business needs.

Ideal for you if...

You are under pressure to deliver better digital experiences for citizens, customers or employees
You want to unlock realtime insights and analytics to support smarter, data-driven decision making
You need to scale your network easily to support growing cloud, remote work, or digital transformation initiatives
You are looking to reduce operational costs by automating manual network management tasks
You need to strengthen your cyber security posture
Are aiming to boost IT team productivity by giving them more time to focus on strategic innovation, not firefighting.

Service overview

Proactive, intelligent network management

AI-powered networking provides a dynamic approach to managing your IT infrastructure. Our solutions enable your IT teams to stay ahead of potential issues by continuously gathering and analysing network health data.

Realtime insights and automated problem detection mean your network stays optimised and resilient. This proactive management helps reduce downtime and ensures a consistent, reliable environment for your users

Enhanced user experience

A seamless user experience is critical in modern networks - minimising disruptions and optimising performance for every connection.

Self-healing capabilities mean that minor WiFi issues are addressed automatically, preventing disruptions and maintaining a smooth user experience.

Streamlined IT support and troubleshooting

While network issues can arise at any time, with a quick resolution we can all maintain productivity. Our AI-powered solutions include virtual network assistants that help IT teams access insights and resolve issues faster.

Front-line support teams can take on more complex issues without escalating to senior staff, improving resolution times and reducing pressure on specialised engineers. Fewer tickets, faster responses, and more time for your team to focus on innovation and growth

Service overview cont…

Data-driven decision making

AI-powered networking doesn’t just fix problems; it helps you understand your network like never before.

By capturing detailed data on usage, performance, and applications, our solutions empower your IT teams to make strategic, evidence-based decisions.

The data supports capacity planning, enabling your IT team to make informed decisions based on actual usage patterns.

Supporting your ESG commitments

Our solutions support ESG initiatives by monitoring energy usage and building occupancy.

You can now make environmentally responsible choices while enhancing operational efficiency.

24/7/365 In-house MSOC

Our AI-powered networking solutions are fully supported by Roc’s in-house Managed Services Operations Centre. The Centre is staffed around the clock by SC- and DV-cleared engineers and analysts.

Whether you need first, second, or third-line support, our experts are ready to assist. Your network remains secure, resilient, and fully optimised at all times.

Our services include:

AI-driven network assurance: Continuous monitoring and realtime optimisation of wired and wireless networks
Predictive analytics and issue prevention: Detects anomalies and prevents network failures before they occur
Automated troubleshooting and self-healing: Identifies root causes and provides corrective actions
Virtual network assistant: AI-driven tools provide insights, recommendations and fixes

Intent-based networking: Automates network configuration based on predefined business policies and user needs
AIOps and network automation: Reduces manual tasks with AI-driven automation for provisioning, policy enforcement and updates
End user experience insights: Analyses user behaviour and application performance to optimise service delivery
Edge AI and IoT optimisation: Enhances performance for IoT devices and edge computing environments